Privacy & Cookie Policy

Effective Date: August 2, 2025
Last Updated: August 2, 2025

This Privacy & Cookie Policy explains how Singuard Limited ("we", "us", or "our") collects, uses, stores, and discloses personal data through:
• our website: https://onta.biz
• our client portal: https://my.onta.biz
We are committed to protecting your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other relevant data protection laws.

1 - Who We Are

Singuard Limited
Suite C, 7/F, World Trust Tower
50 Stanley Street, Central
Hong Kong, Hong Kong SAR

If you have questions or concerns about your data or this policy, contact us at: privacy@onta.biz

2 - What Data We Collect

We may collect and process the following types of data:

Identification & Contact Details
• Full name
• Email address
• Phone number
• Telegram username

Trading & Account Info
• Broker name
• Trading account number
• Referrer code (if applicable)

Technical Data
• IP address and geolocation
• Device/browser type and OS
• Login metadata (user agent, timestamps, session token)

Cookies & Tracking (see Section 8)
• Broker name
• Trading account number
• Referrer code (if applicable)

3 - How We Use Your Data

We may collect and process the following types of data:
• Create and manage your user or trading account
• Secure access to the CRM (https://my.onta.biz)
• Respond to your inquiries or support requests
• Send updates, offers, or marketing communications (only with your consent)
• Monitor performance, usage, and security of our services
• Comply with legal and regulatory requirements

4 - Legal Basis for Processing (GDPR)

We rely on the following legal bases:

5 - Sharing of Data

We may share your data with:
Service Providers (e.g. hosting, security, communication)
Analytics & Ad Partners:
• Google Analytics
• Facebook Pixel
• TikTok Pixel
Regulators or legal authorities where required by law

6 - International Data Transfers

Your data may be transferred to and stored in:
• United States (US)
• United Arab Emirates (UAE)
• Taiwan
• Hong Kong SAR

These transfers are conducted with proper safeguards in place, including:
• Standard Contractual Clauses (SCCs)
• Data encryption and secure access policies
• Hosting partners with GDPR-aligned security frameworks

7 - Data Retention

We retain your data as follows:
• CRM/client data: up to 5 years after your last interaction
• Legal/accounting records: as required by law
• Marketing data: until you unsubscribe or withdraw consent

8 - Cookies & Tracking

We use cookies and tracking technologies to enhance your experience and optimize our services.

What Are Cookies?
Cookies are small files stored on your device that help us remember preferences, analyze traffic, and deliver personalized ads.

Third-Party Pixels
We use the following pixels:
Google Analytics: to monitor traffic and behavior
Facebook Pixel: to measure ad performance and retarget
TikTok Pixel: for conversion tracking and ad personalization
These third parties may process data outside the EU. We ensure that adequate protection mechanisms are in place (e.g., SCCs, Data Processing Agreements).

9 - Your Rights (under GDPR)

You have the right to:
• Access your data
• Rectify incorrect or incomplete data
• Delete your data
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with your local
• Data Protection Authority
Contact: privacy@onta.biz to exercise your rights.

10 - Minors

Our services are not intended for individuals under 18 years of age. If we learn we have collected data from a minor, we will promptly delete it.

11 - Updates to This Policy

We may update this policy occasionally. Changes will be posted here with a revised “Last Updated” date. If the changes are significant, we may notify you directly.

12 - Updates to This Policy

If you have questions about this Privacy & Cookie Policy, or wish to exercise your rights:

Singuard Limited
Suite C, 7/F, World Trust Tower
50 Stanley Street, Central
Hong Kong, Hong Kong SAR

privacy@onta.biz

Cookies We May Set